Roadaz (hereinafter referred to for the purpose of this agreement, “Roadaz”, “we”, or “us”), provides an online platform that connects people seeking to share  their vehicles. Roadaz is accessible online at www.roadaz.com and as an application for mobile devices (Roadaz’s websites, blog, and mobile applications are hereinafter collectively referred to as “the Services”). By accessing or using the Services, including by communicating with us or other Roadaz users, you agree to comply with, and be legally bound by, the provisions of these Terms of Service (“Terms”), whether or not you become a registered user of the Services. These Terms govern your access to, and use of, the Services and constitute a binding legal agreement between you and Roadaz.

All of the provisions in the Terms, together with Our Privacy Policy and the user Policies provided on the Roadaz Services (the “Policies”) constitute the “Agreement” between you and Roadaz.

Roadaz reserves the right, at our sole discretion, to modify our Services and/or modify these Terms at any time. If we modify these Terms, we will post the modification on our Services and update the “Last Revised” date at the top of these Terms. By continuing to access or use our Services after we have posted a modification or have provided you with notice of a modification, you are agreeing to be bound by the modified Terms. If the modified Terms are not acceptable to you, your only recourse is to stop using and accessing the Services.

If you have any questions for us concerning this Agreement or Roadaz generally, please contact us at support@roadaz.com

  1. Our Services are intended solely for persons who are 23 or older. Any use of the Services by anyone under 23 is expressly prohibited.
  2. When you sign up, you will provide us with certain information about yourself to enable us to verify your identity in order to become an “Approved Driver.” You hereby promise to provide complete and accurate information to Roadaz about yourself and your vehicle(s), if any. Although Roadaz may undertake screenings, checks, and processes designed to help verify or check the identities and/or backgrounds of users and vehicles, we do not endorse any vehicle, user, or his or her background. Roadaz may in its sole discretion use third party services to verify the information you provide to us and to obtain additional related information and corrections where applicable and you hereby authorize Roadaz to request, receive, use, and store such information. Roadaz may at its sole discretion accept or reject your application to become an Approved Driver.
  3. User Report Authorization.When you apply to become an Approved Driver, you are providing Roadaz with written instructions and authorization in accordance with applicable reporting laws, or any similar laws to obtain your personal and/or business credit report and/or conduct a background check, including a criminal background check. You are also authorizing Roadaz to obtain your personal and/or business credit report or conduct a background check at any time Roadaz reasonably believes there may be an increased level of risk associated with your Roadaz Account.
  4. Ongoing Information Updates

 You hereby agree and undertake to update the information you have provided to Roadaz in the event of any changes to your driving record, contact information, or background. Specifically with respect to your contact information, Roadaz may deliver notices to you at the most recent email, telephone, or billing address provided by you, and those notices will be considered valid even if you no longer maintain the email account, telephone number, or receive mail at that address.

  1. Your commitment

You agree that you will always the Services in compliance with the Terms of this Agreement, applicable law, and any other policies and standards provided to you by Roadaz.


  1. As an owner (hereinafter “owner”), you commit that you will provide a safe and legally registered and insured vehicle, in good mechanical condition, on time when your vhicle is booked with Members , traveller or guest who is an Approved Driver (hereinafter “traveller”).


  1. As a traveller, you commit that you will be a legally licensed driver, who will treat the vehicle with care and will take all reasonable measures to return the vehicle on time in essentially the same condition that you received it.


  1. In connection with your use of or access to the Services as an Owner or Traveller you may not, and you agree that you will not, nor advocate, encourage, request, or assist any third party to:


  • violate any law, including breach, violate, and/or circumvent any local, state, provincial/territorial, regional, or national law or other law or regulation, or any order of a court, including, without limitation, airport regulations and tax regulations, licensing or registration requirements, third party rights or our systems, Policies, or determinations of your account status;
  • post false, inaccurate, misleading, defamatory, or libellous content;
  • infringe, reproduce, perform, display, distribute, reverse engineer, or prepare derivative works from content that belongs to or is licensed to Roadaz, or that comes from the Services and belongs to another Roadaz user or to a third party, including works covered by any copyrights, trademark, patent, or other intellectual property, privacy, publicity, moral, or contractual rights, except with prior express written permission of Roadaz;
  • Submit any false information, including but not limited to:
  • submit any false information including name, date of birth, drivers license, credit card, insurance, or other personal information;
  • submit a claim, or respond to a claim (for example about damage to a vehicle), with false or misleading information;
  • offer, as an owner, any vehicle that you do not yourself own or have authority to book;
  • offer, as an owner, any vehicle that may not be booked pursuant to the terms and conditions of an agreement with a third party, including, but not limited to, a lease or financing agreement;
  • offer, as an owner, any vehicle that is not safe, legally registered, (and insured) to be driven on public roads;
  • book or drive any vehicle without a valid driver’s license;
  • submit any listing with false or misleading information,;
  • request a booking via Roadaz on behalf of an individual other than yourself;
  • impersonate any person or entity, or falsify or otherwise misrepresent yourself or your affiliation with any person or entity;
  • Failure to honour your commitments, including:
  • failure to pay any amounts owed to Roadaz or another user;
  • failure, as either a traveller or owner, to make timely delivery, make available, or return any vehicle, unless you have a valid reason as set out in our Policies;
  • the act of using the Services to find an owner or traveller, and then complete a related transaction partially or wholly independent of Roadaz Services, in order to circumvent the obligation to pay any sums due related to Roadaz’s provision of the Services or for any other reasons;
  • allowing anyone other than an Approved Driver with whom you are travelling to drive the vehicle you are booking;
  • list or provide a vehicle that is subject to a safety recall without first properly addressing the matter subject to the recall;


  • Harm or threaten to harm users of our community, including:
  • “stalk” or harass any other Roadaz user or collect or store any personally identifiable information about any other user other than for purposes of transacting as a Roadaz owner or traveller in accordance with these Terms;
  • engage in physically or verbally abusive or threatening conduct;
  • use our Services to transmit, distribute, post, or submit any information concerning any other person or entity, including without limitation, photographs of others without their permission, personal contact information, or credit, debit, calling card, or account numbers;


  • Use Roadaz for your own unrelated purposes, including:
  • contact a user for any purpose other than asking a question related to a booking or such owner’s vehicle(s) or listing(s);
  • contact a user for any purpose other than asking a question related to a booking or such traveller’s use of Roadaz Services;
  • commercialize any content found on Roadaz or software associated with our Services, including Reviews;
  • harvest or otherwise collect information about users without their and our consent;
  • recruit or otherwise solicit any user to join third party services or websites that are competitive to Roadaz, without Roadaz’s prior written approval;


  • Interfere with the operation of the Services, including:
  • interfere with any other user’s listings;
  • enter into a Roadaz transaction with a member of your family, household, friend, or acquaintance;
  • distribute or post spam, unsolicited or bulk electronic communications, chain letters, or pyramid schemes;
  • distribute viruses or any other technologies such as cancel bots, Trojan horses, harmful code, flood pings, denial-of-service attacks, backdoors, packet or IP spoofing, forged routing or electronic mail address information, or similar methods or technology that may disrupt or interfere with the operation or provision of our Services, or harm Roadaz or the interests or property of others;
  • bypass robot exclusion headers, interfere with the working of our Services, or impose an unreasonable or disproportionately large load on our infrastructure;
  • systematically retrieve data or other content from our Services to create or compile, directly or indirectly, in single or multiple downloads, a collection, compilation, database, directory, or the like, whether by manual methods, through the use of bots, crawlers, or spiders, or otherwise;
  • use, display, mirror, or frame the Services or any individual element within the Services, Roadaz’s name, any Roadaz trademark, logo, or other proprietary information, or the layout and design of any page or form contained on a page in the Services, without Roadaz’s express written consent;
  • access, tamper with, or use non-public areas of the Services, Roadaz’s computer systems, or the technical delivery systems of Roadaz’s providers;
  • attempt to probe, scan, or test the vulnerability of any of Roadaz’s system or network or breach any security or authentication measures;
  • avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by Roadaz or any of Roadaz’s providers or any other third party (including another user) to protect the Services;
  • forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Services to send altered, deceptive, or false source-identifying information;
  • attempt to decipher, decompile, disassemble, or reverse engineer any of the software used to provide the Services; or
  • endeavour to circumvent a suspension, termination, or closure of your account, including, but not limited to, creating a new account to circumvent an account suspension or closure.


  1. Violations

Roadaz has the right, but is not obligated, to investigate, pursue, and seek to prosecute or litigate violations of this Agreement to the fullest extent permissible by the law. Roadaz may access, preserve, and disclose any of your information if we are permitted or required to do so by law; if we believe in good faith that it is reasonably necessary to respond to claims asserted against Roadaz or to comply with legal process (for example, subpoenas or warrants); to enforce or administer this Agreement; to do so for fraud prevention, risk assessment, investigation, customer support, product development and debugging purposes; and/or to protect the rights, property, or safety of Roadaz, its employees, its users, or members of the public.

Roadaz reserves the right, at any time and without prior notice, to remove or disable access to any content that Roadaz, at its sole discretion, considers to be objectionable for any reason, in violation of this Agreement or otherwise harmful to the Services or our community. If we believe you are abusing Roadaz, our users, or employees in any way or violating the letter or spirit of any of this Agreement, we may, in our sole discretion and without limiting other remedies, limit, suspend, or terminate your account(s) and access to our Services, remove hosted content, remove and demote your listings, reduce or eliminate any discounts, and take technical and/or legal steps to prevent you from using our Services. Additionally, we reserve the right to refuse or terminate our Services to anyone for any reason at our discretion.

  1. Policy Enforcement

 If a policy issue arises, we may consider the user’s performance history and the specific circumstances in applying our Policies. We may choose to be more lenient with policy enforcement subject to our sole and absolute discretion.


  1. Communications with You


In order to contact you more efficiently, we may at times contact you using autodialed or pre recorded message calls or text messages at your telephone number(s) and/or emails. We may place such calls, texts and/or emails primarily to confirm your signup; provide notices regarding your Account or Account activity; investigate or prevent fraud; collect a debt owed to us or to communicate urgent messages. You agree that we, or our service providers, may contact you using autodialed or pre-recorded message calls text messages or emails to carry out the purposes we have identified above. We may share your contact details with service providers with whom we contract to assist us in pursuing these interests, but will not share the same with third parties for their own purposes without your consent. Standard telephone minute and text and data charges may apply. Where Roadaz is required to obtain your consent for such communications, you may choose to revoke your consent.

You understand and agree that Roadaz may, without further notice or warning and in our discretion, monitor or record telephone conversations and/or texts or emails with you or anyone acting on your behalf has with Roadaz or its agents for quality control and training purposes. You acknowledge and understand that your communications with Roadaz may be overheard, monitored, or recorded without further notice or warning. If you do not wish to have your call recorded, please contact us instead in writing through support@roadaz.com.

  1. Insurance

 In the event of a conflict or inconsistency between the explanation of insurance coverage in these Terms and an applicable insurance policy offered to the Roadaz community, the insurance policy language controls. In Malaysia, the applicable law regarding insurance policies are the laws of Malaysia.


PLEASE READ THIS SECTION CAREFULLY. Subject to applicable law, you and Roadaz agree that any claim or dispute at law or equity that has arisen or may arise between us relating in any way to or arising out of this or previous versions of the Terms of Service, your use of or access to the Service or any breach, enforcement, or termination of this Agreement will be resolved in accordance with the provisions set forth in below section.

Applicable Law

You agree that Malaysian Law, without regard to principles of conflict of laws, will govern the Terms of Service and any claim or dispute that has arisen or may arise between you and Roadaz.

Prohibition of Class and Representative Actions and Non-Individualized Relief



With the exception of any of the provisions in Section “Prohibition of Class and Representative Actions and Non-Individualized Relief,” if a court decides that any part of this Agreement is invalid or unenforceable, the remainder of the Agreement and the Terms of Service will continue to apply.

Judicial Forum for Legal Disputes. You agree that any claim or dispute that has arisen or may arise between you and Roadaz must be resolved exclusively by a Malaysian court. You and Roadaz agree to submit to the personal jurisdiction of the courts located within Malaysia for the purpose of litigating all such claims or disputes.


Roadaz Content and User Content License

Subject to your compliance with the provisions of these Terms, Roadaz grants you a limited, revocable, non-exclusive, non-transferable license, to access and view any Roadaz content solely for your personal and non-commercial purposes and access and view any user content to which you are permitted access, solely for your personal and non-commercial purposes. You have no right to sublicense the license rights granted in this section. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Roadaz or its licensors, except for the licenses and rights expressly granted in these Terms.

User Content

We may, at our sole discretion, permit you to post, upload, publish, submit or transmit content through our Services such as photographs, reviews, feedback, and descriptions of your vehicle or trip. By making available any content on or through the Services, or through Roadaz campaigns, you hereby grant to Roadaz a worldwide, irrevocable, perpetual (or for the term of the protection), non-exclusive, transferable, royalty-free license, with the right to sublicense, to use, view, copy, adapt, modify, distribute, license, transfer, publicly display, publicly perform, transmit, stream, broadcast, access, view, and otherwise exploit such content on, through, by means of or to promote or market the Services. Roadaz does not claim any ownership rights in any such content and nothing in these Terms will be deemed to restrict any rights that you may have to use and exploit any such content.


You alone are responsible for using the photos of your vehicle (hereinafter referred to as ‘Images’) in connection with your Roadaz Listing and you warrant that you will cease using the Images if they no longer accurately represent your vehicle. You agree that Roadaz is the sole and exclusive owner of all right, title, and interest in all copyrights, trademark rights, and any and all other intellectual property rights, including right of publicity rights, worldwide, in the Images regardless of whether you include them in your Listing and you shall take no action to challenge or object to the validity of such rights or Roadaz’s ownership or registration thereof. You hereby acknowledge that Roadaz may use the Images for advertising, marketing, commercial, and other business purposes in any media or platform, whether in relation to your Listing or otherwise, without further notice or compensation. Further, you hereby waive any and all moral rights you may have in the Images. At Roadaz’s request, you will execute documents and take such further acts as Roadaz may reasonably request to assist Roadaz to acquire, perfect, and maintain its intellectual property rights and other legal protection in the Images.

You understand that if Roadaz uses the term “Verified Images”, the term is intended only to indicate a photographic representation of the vehicle at the time the photograph was taken. Verified Images are therefore not an endorsement by Roadaz of any user or any vehicle. Likewise, Roadaz may, but does not commit to, undertake efforts to ensure the safety of vehicles booked on our community platform. We do not make any representations about, confirm, or endorse the safety or roadworthiness of any vehicles beyond our policies that require vehicle owners to ensure their vehicles are in safe and operable condition, legally registered to be driven on public roads, not subject to any safety recalls, and otherwise satisfy our eligibility requirements.

Copyright Protection

We respond to notices of alleged copyright infringement and terminate accounts of repeat infringers according to the Malaysian Copyright laws. If you think a user is violating your copyright(s) and want to notify us, you can find information about submitting notices to support@roadaz.com


You may discontinue your use of the Services at any time and Roadaz may terminate your access to the Services for any reason or no reason. Termination of access to the Services will not release either party from any obligations incurred prior to the termination and Roadaz may retain and continue to use any information previously provided by you. Termination of this Agreement will not have any effect on the disclaimers, waiver or liability limitations, or legal disputes provisions under this Agreement and/or any fees due, and all of those terms will survive any termination of this Agreement.

No Transfer or Assignment

Except as otherwise provided herein, travellers and vehicle owners agree that nothing in these Terms constitutes an actual or purported transfer or assignment of any right or interest in a vehicle shared through the Roadaz Services.


Roadaz provides services that enable vehicle sharing between the members of our car sharing community. Except as otherwise provided in these terms, Roadaz does not itself provide vehicle rental services and is not responsible for any of the acts or omissions of any of the users of its services, the vehicle manufacturer, or any third party provider of services (e.g. in-vehicle gps or other systems). The services are provided “as is”, without warranty of any kind, either express or implied. To the extent permitted by applicable law, without limiting the foregoing, Roadaz explicitly disclaims any warranties of merchantability, fitness for a particular purpose, quiet enjoyment or non-infringement, and any warranties arising out of course of dealing or usage of trade. Roadaz makes no warranty that the Services, including, but not limited to, the listing and/or any vehicle, will meet your requirements or be available on an uninterrupted, secure, or error-free basis. Roadaz makes no warranty regarding the quality of any listings, vehicles, owners, travellers, the Services, or any content or the accuracy, timeliness, truthfulness, completeness, or reliability of any content obtained through the Services. No advice or information, whether oral or written, obtained from Roadaz or its service providers or through the Services or content, will create any warranty not expressly made herein.

Limitation of Liability and Waiver 

To the extent permitted by applicable law, you waive any and all rights you have to sue or make claims against Roadaz and its respective subsidiaries, directors, officers, agents, or employees (the “roadaz parties”) and any Roadaz user and/or member for any damages or losses arising out of or in connection with your use of the services including, without limitation, a vehicle not being available when it was supposed to be, any malfunction of or deficiency in a vehicle, any breach of warranty or other obligation by any manufacturer or other third party, any personal injury or property damage suffered by you or any of your passengers and, in the case of the roadaz parties, any actions or inaction of the vehicle owner. Neither roadaz nor any other party involved in creating, producing, or delivering services will be liable for any incidental, special, exemplary, or consequential damages, including lost profits, loss of data or loss of goodwill, service interruption, computer damage or system failure or the cost of substitute products or services, from the use of or inability to use the services, or from your listing or booking of any vehicle via the services, whether based on warranty, contract, tort (including negligence), product liability, or any other legal theory. 


To the extent permitted by applicable law, you agree to release, defend, indemnify, and hold Roadaz and its subsidiaries, officers, directors, employees, and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Services or your violation of these Terms; your user content; your interaction with any user, booking of a vehicle, or creation of a listing for a vehicle; or the use, condition, or sharing of a vehicle by you, including but not limited to any injuries, losses, or damages (compensatory, direct, incidental, consequential, or otherwise) of any kind arising in connection with or as a result of a rental, booking, or use of a vehicle.

No Agency

Roadaz does not appoint you or any other user as its employee, agent or form any kind of legal partnership or joint venture. You are not authorized to make any commitments on behalf of Roadaz and Roadaz will not make commitments on your behalf, except as contemplated by Services or expressly stated in this Agreement.


This Agreement states the entire understanding between you and Roadaz concerning your access to and use of the Roadaz Services and supersedes any earlier verbal or written communications between us. With the exception of appointing a custodian to manage your vehicles on your behalf, you may not delegate your legal obligations or transfer any of your rights, in whole or in part, to any third party without advance written consent of the Roadaz. You will remain responsible for your obligations hereunder in any event. If any provision of this Agreement is construed to be unenforceable, the remaining provisions will not be affected and will continue in full force and effect. A Roadaz Director must agree to any modification or waiver of any term of this Agreement in writing. Roadaz’s failure to exercise any right under this Agreement will not constitute a waiver of any other right Roadaz may have.

Headings are for reference purposes only and do not limit the scope or extent of such Section. Except as otherwise provided in this Agreement, if any provision of these Terms of Service are held to be invalid, void, or for any reason unenforceable, such provision shall be struck out and shall not affect the validity and enforceability of the remaining provisions.


The following Sections apply if you rent a vehicle using the Services:

Fees and authorization to charge

You are hereby bound and responsible for paying all fees when they come due. You authorize Roadaz to charge any payment methods on file in your account for all amounts due, including but not limited to, security deposits, processing fees, usage fees, fines/penalties, deductibles, and damages, and you furthermore represent and warrant that you have the right to make this authorization. You will be responsible for all of the costs relating to any citations and fines (e.g. tolls, parking tickets, towing fines) incurred during the booking period.

Use of the Vehicle and Non Commercial Use 

When you book a vehicle through Roadaz, you must use the vehicle only for your personal use and not for any commercial purposes. You may not access a vehicle until the beginning of your booking period and you must return the vehicle on time and in the correct location. You must exercise reasonable care in your use of the vehicle. You are required at all times to operate the vehicle safely, and in compliance with all applicable laws, including without limitation, speed limits and prohibitions on impaired or distracted driving. In the event Roadaz has any concern about your use of a vehicle, Roadaz may terminate your reservation in its discretion at any time and require the return of the vehicle, including recovering the vehicle on behalf of the owner. You are required to wear seat belts during the operation of the vehicle and to require that all of your passengers wear seat belts. You are also required to meet any laws or regulations concerning car seats and other protections for young passengers.  If you have any concerns about your planned use, please contact support@roadaz.com. You will be fully financially responsible for any claims, loss, or damage related to your misuse of a vehicle, and your protection package may be voided. Travellers also acknowledge that using a vehicle in a prohibited manner or otherwise breaching this Agreement may lower the traveller’s liability coverage to legal minimum limits, or nullify coverage and may furthermore nullify any comprehensive or collision protection where allowed by applicable law.

Commitment to Condition of the Vehicle 

You understand that third parties own the vehicles offered through the Services. Each owner is responsible for complying with all legal requirements (including ensuring the vehicle is registered and insured) and maintaining their vehicle(s) in safe and roadworthy condition. Please complete a visual inspection before you begin your use of the vehicle. If you find damage in your initial inspection, you should upload photos of such pre-existing damage at the start of your reservation to ensure you are not held responsible for pre-existing damage and contact the Roadaz team immediately at support@roadaz.com. If you find damage on your initial inspection and fail to report it, Roadaz may assume that the damage occurred during your booking period. If, after your initial inspection, you believe that the vehicle is not safe to drive, please do not use the vehicle; in that event, please contact the Roadaz team immediately at support@roadaz.com.

Incident Reporting Procedure

You must immediately report any damage to the vehicle you are using to Roadaz at support@roadaz.com, or INSERT PHONE NUMBER, and if there has been a collision, to the police as well. You will need to use all reasonable efforts to secure evidence from any available witnesses and to provide Roadaz or third party claims administrators with a written description of the incident and any other information requested, including identity and insurance information of any parties involved in the incident. You are also required to cooperate in any loss investigation conducted by Roadaz, third party claims administrators, or insurers. After an incident, you may not continue to use the vehicle unless you have the explicit permission of Roadaz staff.

The following conduct may result in the reporting of the vehicle you have rented as stolen to law enforcement, possibly subjecting you and any other driver to arrest, and civil and/or criminal penalties, and the voiding of your insurance coverage and/or protection package:

  • If you fail to return the vehicle you booked at the time and place agreed upon with the vehicle owner and/or designated in your reservation;
  • If you do not return the vehicle by the end of the booking period and you have not properly obtained an extension of the reservation through the Roadaz system, your conduct or inaction;
  • If vehicle is returned to any place other than the return location on the reservation or agreed upon with the owner. Any damage to, loss or theft of vehicle occurring prior to the owner inspecting the vehicle upon return at the end of the reservation is the responsibility of the user using the owner’s vehicle;
  • If you misrepresent facts to the vehicle owner pertaining to the use, or operation of vehicle;
  • If the vehicle’s interior components are stolen or damaged when vehicle is unlocked or keys are not secured during the rental period;
  • If you fail or refuse to communicate in “good faith” with vehicle owner, police, Roadaz, or other authorities with a full report of any accident or vandalism involving the vehicle or otherwise fails to cooperate in the investigation of any accident or vandalism;
  • If the vehicle is operated by anyone who has given a fictitious name, false address, or a false or invalid driver’s license; whose driver’s license becomes invalid during the rental period; who has obtained the keys without permission of the vehicle owner; or who misrepresents or withholds facts to/from the vehicle owner or Roadaz material to rental, use or operation of Vehicle.


Roadaz, the vehicle owner and/or hired agent of Roadaz or the vehicle owner may repossess any vehicle being booked through the Services without demand, at the expense of the user using the owner’s vehicle, if the vehicle is not returned by the end of the reservation, is found illegally parked, apparently abandoned, or used in violation of applicable law or these Terms.

Missing Vehicles

 If a vehicle you have used through the Roadaz Services goes missing and/or is stolen during the rental period (or extension period), you, as the user using the owner’s vehicle, must immediately return the original ignition key to the owner; file a police report immediately after discovering the vehicle is missing or stolen, but in no event more than 24 hours after discovering it has gone missing; and cooperate fully with the vehicle owner, law enforcement, Roadaz, and other authorities in all matters related to the investigation.


The following Sections also apply if you as an owner are sharing  your vehicle through the Roadaz Services:

Information Given at Registration

 When you sign up for Roadaz, you will identify passenger vehicle(s) that you want to share through the Services. You may only use the Services in connection with vehicles that you own or otherwise have all the necessary rights and permissions to share.

Vehicle Availability

Once a vehicle is booked, you must make the vehicle available or deliver the vehicle as expected by the traveller. If you offer the traveller the option to pick up your vehicle at a specified location, you must supply the location of the vehicle accurately to Roadaz and ensure that the vehicle is available at that location at the beginning of the rental period.

Pricing of vehicle at your discretion

You will have the ability to set and revise the vehicle’s  cost at your discretion.  Roadaz will disburse the amount collected from those who have used your vehicle through our Services, less the applicable fees payable to Roadaz. To the extent you owe Roadaz money for any reason, Roadaz also reserves the right to deduct those amounts from your payment.


You understand and acknowledge that appropriate governmental agencies, departments, or authorities may take the position that you owe taxes in connection with your use of our Services. Please familiarize yourself with the applicable tax regulations and consult with your personal tax advisor.


You are required to regularly check your vehicle for any defects in its operations or safety. You promise that, at all times, your vehicle will be in safe and roadworthy condition, in good mechanical condition, and in full compliance with all applicable inspection and registration requirements. You agree to respond to any recall or similar safety notices and to complete any recommended action before allowing your vehicle to be used. In addition, if Roadaz believes that your vehicle does not conform to reasonable standards, Roadaz will notify you and reserves the right to remove or decline listing your vehicle until its concerns have been resolved.

Incident Reporting. If you believe that a traveller has caused any damage to your vehicle, you are required to report that damage as soon as you become aware of it (and in any event, no more than 24 hours after the end of reservation) and to provide reasonable cooperation in the investigation of the damage.

Physical Damage.  Roadaz has no financial responsibility for any damages to your vehicle.

Cancellation of reservation

If you wish to cancel your reservation, you must notify Roadaz by email at bookings@roadaz.com or contact the owner at least 7 days prior to the start of your expected reservation. Roadaz may charge you a cancellation fee if you provide less than 7 days’ notice prior to cancellation, and a “no show” fee if you provide no notice at all. Roadaz may not be able to accommodate all reservation requests; please note that your reservation is not confirmed until you receive a confirmation from Roadaz.

Vehicle Availability and Condition 

Once you make a reservation and drop off your vehicle at the designated parking lot/location, you are required to make the vehicle available for the entire duration of your reservation (the period of your reservation is the “Reservation Period”).


 Your vehicle must be registered, insured, in a condition suitable for rental, and empty of personal effects. Your vehicle must be roadworthy, safe, and clean and should have at least a half tank of gas when you drop it off. If your vehicle does not match the description you provided upon making a reservation, or if Roadaz otherwise believes in its sole discretion that your car is not suitable for use by a traveller, Roadaz reserves the right to cancel your reservation and charge you applicable fees.

Appointment of Roadaz 

Roadaz will have the right  of  approving travellers and making your vehicle available to travellers during the booking period. Roadaz will have no liability and/or shall not be liable for any damage to your vehicle during the Reservation Period.

Physical Damage

Roadaz shall bear no risk, liability and costs of theft, destruction, or damage with respect to your vehicle during the entire duration of the Reservation Period. 

Message Us